Facebook now lets you get a refund of in-app purchases made by your child, if purchased without your permission.
The decision behind this approval stemmed way back February 2012, when the lawsuit was filed by multiple parents in California claiming that their kids unknowingly made in-game purchases, from just a $20 charge turned to hundreds of dollars.
Online games on Facebook such as FarmVille would need you to buy virtual items in order to enjoy some features of the game and enjoy it further more. Since 73% of U.S. Facebook users are teenagers, many of them do not know that clicking some buttons in the game charges straight to their parent’s account.
Because of this, Facebook launches a new feature called Facebook Payments wherein you can view your transactions and apply for a refund whenever there is a mistaken purchase made. Even if it (the purchase) was made by a 17-year old or younger and has been used already, you may be entitled for a refund.
For now, Facebook is reviewing each case individually through the reports submitted in their system.
Pelegrin, W. (2016, July 31). You can now ask Facebook for a refund if little Timmy made a purchase without permission. Digital Trends. Retrieved from http://www.digitaltrends.com/social-media/facebook-in-app-game-purchases-refund/.
Solon, O. (2016, July 27). Has your child bought a Facebook app without asking? You can get a refund. The Guardian. Retrieved from https://www.theguardian.com/technology/2016/jul/27/facebook-refund-children-app-purchases-lawsuit.
Murphy, S. (2014, February 4). Study: 73% of U.S. Teens Still Use Facebook. Mashable Asia. Retrieved from http://mashable.com/2014/02/03/pew-study-facebook-users/#_5_PZ7Yz9Zqw.