Online Reputation and Sentiments Management

Keyword research and analysis are the blueprint for your online marketing efforts, driving every decision you make. We know which relevant keywords lead customers to your site. We can drive quality traffic, sales, and an ROI to your page to connect you to potential customers. 

Understanding people’s emotions is essential for your business since customers are able to express their thoughts and feelings about your brand more openly than ever before. By automatically analyzing customer feedback from survey responses to social media conversations, we are able to listen attentively to your customers. Based on these, we can help you tailor your products and services to meet your customers’ needs.

PurpleBug’s Online Reputation and Sentiments Management service covers brand monitoring through tools and manual checking, content discovery, competitor research, influencer marketing, and insights from web and social media platforms. Once sentiments have been properly categorized, we will carefully formulate each response and sentiment to address all issues to maintain your brand’s spotless online reputation.

We make it our goal to rid your brand of negative sentiments online as we understand that these can greatly affect your brand’s customer loyalty. At PurpleBug, we value your brand’s hard-earned respect and trust, helping you build a perfect brand image. We constantly monitor the responses to any form of communication online to help you create the image your company deserves. 

A brand that is advocated by real people online and has great online reputation eliminates the doubts that can ruin the completion of a purchase. Online reviews have greatly affected consumer decision-making process over the years. At the same time, social media has been taken over by users who affect your potential customers with their opinions and recommendations, greatly impacting the trends in demand for your products.