We have become aware that PurpleBug is being used for recruitment (via WeChat and Messenger) to do online reviews and messages with the purpose of deceiving individuals and gather personal information. Please be informed that we are not affiliated with nor do we offer such services. For legitimate transactions with PurpleBug, please only communicate with our employees through our official email address.

Groups, Community Building Solutions, Content Moderation

We listen, we moderate, we monitor. PurpleBug uses tools to provide you real insights that will keep your brand community channels healthy and spotless. 

We Offer

Streamlined Brand Monitoring

PurpleBug’s community building solutions cover brand monitoring through tools and manual checking across all social media platforms. It’s important to monitor the brand in all aspects as it will help in reverting to the community members and address all questions efficiently.

Valuable Sentiment Segregation

Understanding people’s emotions is essential for your business since customers are able to express their thoughts and feelings about your brand more openly than ever before. By automatically analyzing customer feedback from survey responses to social media conversations, we are able to listen attentively to your customers. Knowing the sentiments and perceptions of the customers on your brand/product, we can act on it and provide solutions which will eventually lead into a healthy community.

Spotless Brand Image

We make it our goal to rid your brand of negative sentiments online as we understand that these can greatly affect your brand’s customer loyalty. At PurpleBug, we value your brand’s hard-earned respect and trust, helping you build a perfect brand image. Our expertise in content moderation helps in forming an effective online engagement that will address any negative feedback and realign to our goal and maintain our brand image.

Increased Sales

A brand that is advocated by real people online and has a great online reputation eliminates the doubts that can ruin the completion of a purchase. Online reviews have greatly affected the consumer decision-making process over the years. At the same time, social media has been taken over by users who affect your potential customers with their opinions and recommendations, greatly impacting the trends in demand for your products. 

Did You Know
  • 88 percent of consumers trust online reviews as much as they trust a personal recommendation from somebody they know. 
  • Consumers consider reviews more than discounts and price information.

Can't find what you're looking for?