Job Qualification

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or related field.
• Strong understanding of IT systems and software development processes.
• Exceptional analytical, critical thinking, and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Knowledge of data analysis tools (e.g., Excel, SQL) is a plus.
• Familiarity with API integrations, ERP systems, or CRM platforms is advantageous.
• Familiarity with Microsoft office or Google Workspace and tools.
• Certification in Business Analysis (e.g., CBAP, CCBA, or PMI-PBA) is a plus.
• Experience in specific IT domains such as cloud computing, AI/ML, or cybersecurity is a plus.
• Familiarity with programming languages or database management is a plus.

Job Responsibilities

• Collaborate with business stakeholders, subject matter experts (SMEs), and IT teams to gather, analyze, and document business requirements.
• Translate business needs into detailed functional and non-functional requirements for technical teams.
• Develop comprehensive documentation, including Business Requirement Documents (BRD)
• Prepare project status reports, dashboards, and presentations for stakeholders and leadership.
• Work with Project Managers to create and manage project plans, timelines, and milestones.
• Assist in defining project scope, objectives, and deliverables to ensure alignment with business goals.
• Act as a bridge between technical teams, business stakeholders, and external vendors.
• Manage stakeholder expectations by providing clear communication on project progress, risks, and challenges.
• Collaborate with developers, architects, and QA teams to design technical solutions that align with business requirements.
• Develop and execute test plans and test cases for User Acceptance Testing (UAT).
• Work with QA teams to validate that the delivered solution meets the agreed requirements.
• Assist in creating training materials, user guides, and standard operating procedures (SOPs).
• Ensure compliance with project management methodologies, such as Agile, Scrum, or Waterfall.
• Facilitate daily stand-ups, sprint planning, and retrospectives for Agile projects.
• Conduct post-implementation reviews to gather feedback and assess the success of the project.
• Leverage data analytics tools (e.g., Excel, SQL) to analyze trends, identify insights, and support decision-making.